Rswin acts as the data controller responsible for the personal information collected in connection with our services. For questions about this Privacy Policy or to exercise your rights, contact our Data Protection Officer at [email protected]. A designated Data Protection Officer may be available to assist with privacy inquiries as required by applicable law.
We collect information directly from you when you create an account, place bets, or use our services. We also collect data automatically through your device via cookies and similar technologies, and we may obtain information from third‑party verification providers for identity checks and regulatory compliance.
We use cookies and similar technologies to operate our platform, remember your preferences, and analyse usage. Some cookies are essential to provide the service; others help us understand user behavior and improve performance. You may manage non‑essential cookies through your browser settings or our in‑platform controls; note that disabling certain cookies may affect site functionality.
Your information may be transferred to, stored, and processed in jurisdictions outside your country or outside the EEA. We implement appropriate safeguards, including contractual agreements and recognized transfer mechanisms, to protect your data in those contexts.
We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When no longer required, data is securely deleted or anonymised in accordance with applicable law.
We employ industry‑standard security measures to protect personal information, including encryption in transit (TLS 1.2 or higher) with 256‑bit keys, access controls, and network firewalls. We require our processors and partners to maintain equivalent safeguards and to process data consistent with this Policy.
We may send promotional communications where you have expressly consented or where permitted by law. You may withdraw consent or unsubscribe at any time using the mechanisms provided in communications or by contacting [email protected]. We do not share personal data with third parties for their own marketing purposes without your explicit consent.
Rswin conducts identity verification and source‑of‑fund assessments as required by applicable law. We collect documents and information for these purposes, retain records for the periods mandated by regulators, and may retain data beyond service provision to satisfy auditing and regulatory requirements.
Rswin services are not directed at individuals under 18. If we become aware of data from a minor, we will delete or anonymise it promptly in accordance with applicable law and regulatory requirements.
We have designated a Data Protection Officer to oversee privacy practices. Inquiries may be directed to [email protected].
We may update this Privacy Policy from time to time. We will publish material changes on our platform and provide notice where required by law. Your continued use of the services after such changes constitutes acceptance of the updated policy.
To exercise any rights described in this Policy, please contact [email protected]. We will respond within one month. In complex cases, we may extend this period by up to two months and will inform you of the extension and its reasons. An administrative fee may be charged for clearly unfounded or excessive requests in accordance with applicable law.
If you have questions about this Privacy Policy or our privacy practices, please contact [email protected]. You may also reach our support team through the platform for privacy inquiries.